Maytag TM-1 User Manual Page 15

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BEFORE YOU CALL FOR SERVICE
before you call
PROBLEM POSSIBLE CAUSES WHAT TO DO
Won’t run Power cord not plugged in. Push plug into outlet.
No power to outlet. Replace fuse, reset circuit breaker.
Freezer control set to OFF position. Set freezer control (see page 5).
Refrigerator is in automatic defrost. Wait 25 minutes for defrost cycle to end.
Room temperature less than 55° F. Relocate unit to proper climate (see installation on page 2).
Runs too long, Today’s refrigerators start and stop more
too frequently often to maintain even temperatures.
Normal at startup for new or recently Wait 24 hours to completely cool down
installed units. (see temperature controls on page 5).
Prolonged or frequent door openings. This is normal. Minimize door openings.
Door not sealing. Check to see if something is preventing door from closing.
Base grille blocked. Unblock to allow warm air to exit unit.
Light not working Bulb burned out. Unplug refrigerator and change bulb (see page 11).
No power to unit. Check to see if power cord is completely plugged in.
Visible glow in Appearance of a red glow or reflection is
freezer vents normal during the defrost cycle.
Warm air from This is normal air flow for condenser
cabinet bottom circulation.
Cabinet vibrates Cabinet not level.Weak floor. Level cabinet (see page 2.)
Odor in cabinet Odor producing foods not covered. Cover or wrap odorous foods tightly. Clean cabinet.
Noise, sounds and Normal noise. See Normal Operating Sounds page 13.
vibrations
Cabinet not level. Level cabinet (see page 2).
Freezer, refrigerator Control set too warm. Adjust temperature control (see page 5).
too warm (soft ice cream) Prolonged door openings. Minimize door openings.
Room temperature less than 55° F. Unit will not run often enough to maintain proper temperatures.
Products with high sugar content may
not harden completely when frozen.
Freezer, refrigerator Control set too cold. Adjust temperature control (see page 5).
too cold (food freezing)
Automatic icemaker Sensor arm in up position. Adjust sensor arm down to ON position.
not working
Cabinet not level. Level unit (see page 2).
Water supply not connected or restricted. Connect water supply, or clear obstructions.
Freezer too warm. Adjust freezer temperature control (see page 5).
Ice cubes have Old cubes. Discard; ice cubes may absorb odors which affect taste.
odor/taste
Bad water quality. Contact local water treatment company.
Food transmits odor/taste to ice. Wrap foods tightly.
Ice cubes sticking in tray Residue from minerals in the water. Wipe trays with vinegar-soaked cloth until clean.
Ice cubes evaporating Limited use of ice. Dump old ice cubes.
Moisture on cabinet Not unusual during periods of high humidity.
surface between doors
Moisture on inside cabinet Hot humid weather. Normal.
walls or in crisper
Frequent or prolonged door openings. Minimize door openings.
Door not closed properly. Check to see if something is preventing door from closing.
Food not wrapped properly. Wrap or cover all foods tightly.
Foods dry out Crisper not tightly closed. Close crisper all the way.
Temperature controls set too cold. Adjust temperature controls (see page 5).
Packages not wrapped or sealed properly. Wrap or cover all foods tightly.
Excessive moisture in Food not wrapped properly. Wrap or cover all foods tightly.
crisper
Hot, humid weather. Minimize door openings.
Review this chart of troubleshooting tips first…you may not need to call for service at all.
GENERAL OPERATION
NOISE
TEMPERATURE
ICEMOISTURE
For further assistance, call 1-800-688-9900 U.S.A., 1-800-688-2002 Canada or www.maytag.com
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