Maytag MVWX5SPAW Use and Care Guide download pdf (Page 14)

If you experience

Possible causes

Solution

Incorrect or wrong

wash or rinse

temperatures

Check for proper water supply.

Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and have

both hot and cold water owing to inlet valve.

Check that inlet valve screens are not clogged.

Remove any kinks in hoses.

Energy Star

qualied washers use cooler wash and rinse water

temperatures than traditional top-load washers. This includes cooler

hot and warm washes.

Load not rinsed

Check for proper water supply.

First try the solutions suggested here or visit our website at www.maytag.com/help

for assistance and to possibly avoid a service call.

Washer not performing as expected (cont.)

Energy-saving controlled

wash temperatures.

Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached and have water owing to the inlet valve.

Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose.

Not using HE detergent or

using too much HE detergent.

The suds from regular detergent can keep washer from operating

correctly.

Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow detergent directions based on

load size and soil level.

Washer not loaded

as recommended.

The washer is less efcient at rinsing when load is tightly packed.

Load garments in loose heaps evenly around the washplate. Do not

load garments directly over the center of the washplate.

Use cycle designed for the fabrics being washed.

Add only 1 or 2 additional garments after washer has started.

Washer not draining/

spinning, loads are

still wet (cont.)

Wrong or too much detergent

causing suds to slow or stop

draining and spinning.

Use only HE detergent. Always measure and follow detergent directions

for your load. To remove extra suds, select ENJUAGAR & EXPRIMIR

(Rinse & Spin). Do not add detergent.

The high spin speeds combined with air ow during the nal spin can

cause items near the top of the load to develop dry spots during the

nal spin. This is normal.

High speed spins extract more

moisture than traditional top-load

washers.

Dry spots on load

after cycle

TROUBLESHOOTING

Add an Extra enjuague (Extra Rinse) to the selected cycle. Heavy sand, pet hair, lint, and

detergent or bleach residues

may require additional rinsing.

Sand, pet hair, lint,

etc. on load after

washing

Load is tangling

Washer not loaded

as recommended.

See “Using Your Washer” section.

Select a cycle with a slower wash action and spin speed; however,

items will be wetter than those using a higher speed spin. See the

“Cycle Guide” to match your load with the best cycle.

Load garments in loose heaps evenly around the washplate. Do not

load garments directly over the center of the washplate.

Reduce tangling by mixing types of load items. Use the recommended

cycle for the type of garments being washed.

Not cleaning or

removing stains

Washer senses load size and adds correct amount of water. This is

normal and necessary for clothes to move.

Do not add more water to washer. Adding water lifts the garments off

the washplate, resulting in less effective cleaning.

Wash load not completely

covered in water.

Added more water to washer.

Washer is less efcient at cleaning when load is tightly packed.

Load garments in loose heaps evenly around the washplate. Do not

load garments directly over the center of the washplate.

Add only 1 or 2 additional garments after washer has started.

Washer not loaded properly.

Check plumbing for correct

drain hose installation. Drain

hose extends into standpipe

farther than 4.5" (114 mm).

Check drain hose for proper installation. Use drain hose form and securely

attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose

if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from

drain hose.

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Maytag MVWX5SPAW Use and Care Guide Page 14

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