Maytag MVWB950YG Use and Care Guide download pdf (Page 14)

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call ...

In USA www.maytag.com/help - In Canada www.maytag.ca.

If you experience

Possible Causes

Solution

Feet may not be in contact with the

oor and locked.

Front and rear feet must be in rm contact with oor, and washer

must be level to operate properly. Jam nuts must be tight

against the bottom of the cabinet.

Check oor for exing or sagging. If ooring is uneven, a 3/4"

(19 mm) piece of plywood under your washer will reduce sound.

See “Level Washer” in the “Installation Instructions”.

Load could be unbalanced.

Load garments in loose heaps evenly around the washplate.

Do not load garments directly over the center of the washplate.

Adding wet items to washer or adding more water to basket

could unbalance washer.

Avoid washing single items. Balance a single item such

as a rug or jacket with a few extra items. If the uL error code

is ashing, redistribute the load, close the lid, and press

START/PAUSE.

Use Bulky cycle for oversized, non-absorbent items

such as comforters or poly-lled jackets. Other items are

not appropriate for Bulky cycle. See “Cycle Guide”.

Item or load not suitable for selected cycle. See “Cycle Guide”

and “Using Your Washer”.

Empty pockets before washing. Loose items such as coins

could fall between basket and tub or may block pump.

It may be necessary to call for service to remove items.

Washer not level.

Water may splash off basket if washer is not level.

Fill hoses not attached tightly.

Tighten ll-hose connection.

Make sure all four ll hose at washers are properly seated.

Drain hose connection

Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub.

Check household plumbing for leaks

or clogged sink or drain.

Water can backup out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe,

water pipes, and faucets.)

Fill hose washers

Noises - For normal operating sounds, go to www.maytag.com/help.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket.

Objects caught in washer

drain system.

Clicking or metallic

noises

Gurgling or humming

It is normal to hear the pump making a continuous humming sound

with periodic gurgling or surging as nal amounts of water are

removed during the spin/drain cycles.

Washer may be

draining water.

Water Leaks

Check the following for

proper installation:

Do not place tape over drain opening.

An unbalanced load can cause basket to be out of alignment

and cause water to splash off tub. See “Using Your Washer”

for loading instructions.

Washer not loaded as

recommended.

TROUBLESHOOTING

Vibration, rocking, or

“walking”

Not enough water

in washer

Load not completely covered

in water.

This is normal operation for an HE low-water washer. The load will

not be completely under water. The washer senses load sizes and

adds correct amount of water for optimal cleaning. See “What’s

New under the Lid.”

IMPORTANT: Do not add more water to washer. The added water

lifts the load off the washplate, resulting in less effective cleaning.

Washer not performing as expected

Washer may not be level.

Vibration or Off-Balance

Vibration during spinning

or washer stopped with

uL error code ashing

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Maytag MVWB950YG Use and Care Guide Page 14

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