EFORE You Call
CONT.
Check these points if your Maytag Neptune® washer... t
Won’t Fill
• Be sure the door is tightly closed.
• Plug cord into a live electrical outlet. (Tub light should illuminate).
• Check fuse or reset circuit breaker.
■ Press the start/pause pad.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• Open and close the door, then push the start/pause pad.
Won’t Tumble
• Check fuse or reset circuit breaker.
• Close the door and press the start/pause pad. For your safety, the clothes washer will not
tumble or spin unless the door is closed.
Door Locked Shut;
Will Not Open
• Press the start/pause pad to stop the machine.
• It may take a few moments for the door lock mechanism to disengage.
Freshening
Your Washer
• Open the door and wash the lower portion of the gray door seal with a solution of 1 cup
chlorine bleach to 2 cups water.
• Select the following control panel setting: Cotton/Sturdy, Hot/Cold, Heavy soil setting.
• Fill the bleach dispenser cup with liquid chlorine bleach and start the washer.
• Pour an additional 1/2 cup bleach into the detergent dispenser as the washer is filling.
• Allow the washer to complete the cycle.
• At the end of the cycle, open the door and dry the gray door seal.
is Noisy
• Clothes washer should be leveled properly as outlined in installation instructions.
• Check the leveling leg lock nuts are tightened.
• Be sure rubber feet are installed on leveling legs.
• Weak floors can cause vibration and walking.
• For information on normal operating sounds, see page 12.
For further assistance, cal! Maytag Customer Service toll-free at 1-888-4-MAYTAG (1-888-462-9824).
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
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