Maytag MTW6500TQ0 Troubleshooting Guide download pdf

PART NO. W10092700B PAGE 1 PIÈCE N

W10092700B

FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI DÉTRUIRE

DIAGNOSTIC GUIDE

Before servicing, check the following:

■

Make sure there is power at the wall outlet.

■

Has a household fuse blown or circuit breaker

tripped? Time delay fuse?

■

Are both hot and cold water faucets open and water

supply hoses unobstructed?

■

All tests/checks should be made with a VOM (volt-ohm-

milliammeter) or DVM (digital-voltmeter) having a

sensitivity of 20,000 Ω per volt DC orgreater.

NOTE: Avoid using large diameter probes when

checking harness connectors as the probes may

damage the connectors upon insertion.

■

Check all connections before replacing components.

Look for broken or loose wires, failed terminals, or

wires not pressed into connectors far enough.

■

A potential cause of a control not functioning is

corrosion or contamination on connections. Observe

connections and check for continuity with an

ohmmeter.

■

Connectors: Look at top of connector. Check for

broken or loose wires. Check for wires not pressed

into connector far enough to engage metal barbs.

■

Resistance checks must be made with washer

unplugged or power disconnected.

DIAGNOSTIC TESTS

There are three diagnostic test modes available:

Automatic, Manual and Console. These tests allow the

factory or service personnel to test and verify all inputs

to the machine/motor control. You may want to allow the

automatic test cycle to complete prior to going into

specific troubleshooting tests.

ACTIVATION OF AUTOMATIC

DIAGNOSTIC TEST MODE

1. Be sure the washer is in standby mode (plugged in

with all indicators off; or with only the Clean indicator

on).

2. Select any one button (except POWER, START and

PAUSE/CANCEL) and follow the steps below, using

the same button (remember the button):

a. Press/hold 3 seconds.

b. Release for 3 seconds.

c. Press/hold 3 seconds.

d. Release for 3 seconds.

e. Press/hold 3 seconds.

➔

If this test mode has been entered successfully, all

indicators on the console are illuminated for

5 seconds with

88 showing in the Estimated Time

Remaining two-digit display.

➔

If indicators do not display as described above,

the press/hold/release procedure above may not

have been performed within the time frame

necessary for successful entry. Repeat step 2 to

ensure this was not the cause. If still

unsuccessful, see Diagnostic: Unsuccessful Entry,

page 2.

3. The program then checks for saved fault codes:

➔

If there are saved fault codes, see Diagnostic:

Saved Fault Codes, page 2.

➔

If there are no saved fault codes, all indicators on

the console will momentarily turn off, then turn

back on with

88 displayed. After 5 seconds, the

Automatic test, below, begins.

DIAGNOSTIC: Automatic

Performs a five-minute automatic test with water

functions to check major washer functions (door can be

open). Press the same button used in step 2 above to

advance through automatic test steps.

NOTE: Basket must be floating in order to agitate.

Step C1 must be allowed to complete before advancing

to step C5.

Two-Digit

Indicator

Machine

Function

Recommended

Procedure

Slow spin to

23 rpm.

If no spin go to

Manual: Motor, Spin,

page 2.

Warm water fills

through Fresh and

Detergent valves,

then Fresh valve

until basket floats

(disengages); then

washer continues

filling through Fresh

and Detergent

valves to minimum

water level.

If no water or fill

temperature is

wrong, go to Manual:

Water Valves,

page 2.

If basket does not

float or disengage,

determine cause of

friction.

Cold water fills

through Bleach

valve for

10 seconds.

If no water in bleach

cup go to Manual:

Water Valves,

page 2.

Two-Digit

Indicator

Machine

Function

Recommended

Procedure

Hot water fills

through Fabric

Softener valve for

10 seconds.

NOTE: Step will

occur but no water

can be dispensed

with models that do

not have a fabric

softener valve.

If no water in fabric

softener cup go to

Manual: Water

Valves, page 2.

Warm water fills

through Detergent

valve for

10 seconds.

If no water in

detergent cup go to

Manual: Water

Valves, page 2.

Agitate for

15 seconds.

If no wash action go

to Manual: Motor,

Agitate; page 2.

Recirculate for

10 seconds.

If water is not being

recirculated go to

Manual: Pumps,

page 2.

Drain to basket

engaged plus timed

drain for

10 seconds.

If water is not

draining go to

Manual: Pumps,

page 2.

If basket does not

engage determine

cause of friction.

Drain & slow spin

23 rpm.

If drain pump is not

on go to Manual:

Pumps, page 2.

If basket is not

turning go to Manual:

Motor, page 2.

Coast to 0 rpm.

If basket does not

stop spinning within

5 seconds, press

PAUSE/CANCEL and

restart test.

(none)

(Test

ends)

End of Cycle beep.

If no end of cycle

beep, make sure

cycle signal is on.

From Setting Mode,

pressing buttons

should sound valid

key press beep.

4,693,095

4,697,293

4,700,554

4,709,951

4,715,401

4,719,769

4,754,622

4,759,202

4,774,822

4,779,431

4,782,544

4,784,666

4,785,643

4,793,820

4,807,452

4,809,524

4,835,991

4,854,559

4,856,303

4,870,988

4,888,965

4,890,465

4,891,959

4,910,979

4,945,735

4,947,516

4,969,341

4,972,134

4,977,394

4,986,093

4,987,627

5,000,016

5,031,427

5,033,277

5,074,003

5,075,613

5,113,542

5,130,624

5,150,588

5,154,071

5,166,568

5,167,722

5,172,573

5,177,659

5,191,667

5,191,668

5,191,669

5,193,361

5,199,127

5,199,281

5,200,684

5,205,141

5,219,370

5,233,718

5,249,441

5,255,844

5,257,901

5,259,217

5,269,160

5,271,251

5,297,403

5,305,485

5,312,138

5,314,044

5,345,637

5,345,792

5,345,793

5,359,744

5,373,715

5,460,018

5,493,745

5,504,955

5,507,053

5,515,565

5,582,039

5,582,199

5,651,278

5,671,494

5,765,404

5,784,902

5,791,167

5,836,180

5,852,942

5,875,655

5,878,602

5,883,490

5,946,946

6,065,171

6,070,282

6,105,403

6,115,863

6,125,490

6,185,774

6,212,722

6,227,013

6,227,014

6,269,666

6,347,645

6,363,563

6,393,872

6,430,971

6,505,370

6,550,292

6,564,413

6,584,811

6,591,439

6,591,638

6,637,062

6,640,372

6,647,575

6,658,902

6,715,175

6,766,670

6,786,058

6,820,447

6,845,536

6,860,032

6,906,270

6,927,351

6,961,642

6,966,204

D375,390

D381,140

D423,740

D426,686

D456,572

D459,844

D463,631

D465,308

D474,566

D502,577

D511,955

SOFTWARE COPYRIGHTED. MANUFACTURED UNDER ONE OR MORE OF THE FOLLOWING U.S. PATENTS:

IMPORTANT

Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new

control assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD

stress.

■

Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the

appliance -OR- Touch your finger repeatedly to a green ground connection point or unpainted metal in the

appliance.

■

Before removing the part from its package, touch the anti-static bag to a green ground connection point or

unpainted metal in the appliance.

■

Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.

■

When repackaging failed electronic control assembly in anti-static bag, observe above instructions.

WARNING

Electrical Shock Hazard

Disconnect power before

servicing.

Replace all parts and

panels before operating.

Failure to do so can result

in death or

electrical shock.

1 2 3 4 5 6 ... 15 16

Summary of Contents

Page 1 - DIAGNOSTIC TESTS

PART NO. W10092700B PAGE 1 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 2 - ACTIVATION OF CONSOLE AND

PART NO. W10092700B PAGE 10 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI

Page 3 - DISPLAY FAULT/ERROR CODES

PART NO. W10092700B PAGE 11 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI

Page 4 - TROUBLESHOOTING TESTS

PART NO. W10092700B PAGE 12 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI

Page 5 - TEST #5 Automatic Temperature

PART NO. W10092700B PAGE 13 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI

Page 6 - Assembly

PART NO. W10092700B PAGE 14 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI

Page 7 - AVERTISSEMENT

PART NO. W10092700B PAGE 15 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI

Page 8 - DIAGNOSTIC MANUEL

PART NO. W10092700B PAGE 16 PIÈCE NoW10092700B01/08FOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVE

Page 9 - D’ANOMALIE/ERREUR

PART NO. W10092700B PAGE 2 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 10

PART NO. W10092700B PAGE 3 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 11 - TESTS DE DÉPANNAGE

PART NO. W10092700B PAGE 4 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 12 - 4 Console et témoins

PART NO. W10092700B PAGE 5 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 13

PART NO. W10092700B PAGE 6 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 14 - ACCÈS ET DÉPOSE

PART NO. W10092700B PAGE 7 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 15 - W10092700B

PART NO. W10092700B PAGE 8 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

Page 16 - Repérage pour broche n° 1

PART NO. W10092700B PAGE 9 PIÈCE NoW10092700BFOR SERVICE TECHNICIAN ONLY – DO NOT REMOVE OR DESTROY POUR LE TECHNICIEN SEULEMENT – NE PAS ENLEVER NI D

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Maytag MTW6500TQ0 Troubleshooting Guide

Browse online or download Troubleshooting Guide for Washing machines Maytag MTW6500TQ0. Maytag MTW6500TQ0 Troubleshooting guide User Manual

Summary of Contents

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